Frequently Asked Questions
About First Lifesaver
First Lifesaver is a nursing accessories brand that develops practical products based on real feedback from nurses. We work closely with nurses to create functional solutions that support long, demanding shifts in clinical environments.
First Lifesaver products are developed through ongoing collaboration with nurses. We listen to what nurses actually need on the job and turn that feedback into thoughtfully designed accessories that improve comfort, mobility, and efficiency during daily work.
First Lifesaver products are designed for nurses and healthcare professionals who need reliable, functional accessories that can keep up with hands-on work, long hours, and fast-paced clinical settings.
Unlike generic nursing accessories, First Lifesaver products are shaped by real nurse feedback and practical use in clinical environments. Every design choice is focused on function, comfort, and durability rather than trends.
Orders and Returns
We want you to love your purchase! If for any reason you’re not completely satisfied, we’re happy to accept returns within 30 days of your original purchase, no questions asked.
To be eligible for a return, items must be:
- Unworn and unwashed
- With original tags attached
- Free from makeup, deodorant, or any other stains
Once we receive your returned item(s), refunds will be issued to the original form of payment within 7–10 business days. Please note that your bank or payment provider may require additional time to process the refund.
“OUTLET” items are final sale and are not eligible for return or exchange.
To start a return, please click the link below and enter your order number and email address.
👉 Start your return here