Warranty Policy
Warranty Policy
We stand behind the quality of our products. First Lifesaver products are covered by a 1-Year Limited Warranty against defects in materials and workmanship from the original date of purchase.
Registered products receive a complimentary 3-Year Limited Warranty, valid from the original date of purchase.
WHAT’S COVERED
Our warranty covers manufacturing defects in materials and workmanship that affect the normal function of the product, including:
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Defective stitching or seams
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Defective or broken zippers
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Defective buckles, clips, or hardware
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Material or construction defects that prevent the product from functioning as intended
WHAT’S NOT COVERED
Our warranty does not cover:
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Normal wear and tear
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Cosmetic wear, stains, fading, or discoloration
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Accidental damage or misuse
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Damage caused by improper care or cleaning
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Alterations or modifications
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Lost or stolen products
HOW TO MAKE A WARRANTY CLAIM
If you experience an issue with your product, please email info@firstlifesaver.com with:
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Your order number or proof of purchase
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A brief description of the issue
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Photos showing the problem
If your claim is covered under our warranty, we will work with you to repair or replace the product as appropriate.
REGISTER YOUR PRODUCT
Register your First Lifesaver product to activate your complimentary 3-Year Limited Warranty, valid from the original date of purchase.